Join Shoppers Drug Mart as a Customer Service Supervisor focused on creating exceptional shopping experiences. Oversee cashier operations, merchandising, and staff management with a customer-first approach.
In this role, you will lead the front store team, ensure compliance with policies, and enhance customer experience through effective training and solutions. Your duties include managing cash operations and ensuring that all loss prevention standards are met. You will also be responsible for maintaining clean merchandising while resolving customer issues to uphold the store's reputation.
Key Responsibilities:
• Develop staff training for cashiers and merchandising teams
• Enforce compliance with health and safety regulations




• Handle daily cash inventory and loss prevention measures
• Promote excellent customer service and resolve inquiries
• Maintain organized and clean product displays
Requirements:
• Robust problem-solving and independent thinking skills
• Familiarity with various products and supplies
• Computer literacy with effective time management
• Background in customer service environments
• Ability to uphold company standards
Shape a positive shopping setting actively engaging with the community.
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📌 Customer Service Supervisor In Retail Edmonton
🏢 Shoppers Drug Mart
📍 Edmonton