Join BGIS as the National Operations Manager to drive the efficiency of scheduling and dispatching work orders for outstanding service delivery. This full time role is ideal for a facility management expert.
You will be instrumental in managing client accounts and ensuring service delivery success across various metrics. Your expertise will help cultivate a performance-driven culture while forging vital client relationships. The responsibilities require strong analytical skills and the ability to mentor your team effectively.
Key Responsibilities:
• Manage performance against key metrics and SLAs
• Provide leadership and mentorship to team members
• Document and implement processes for service delivery
• Collaborate on urgent client service issues
• Oversee compliance with safety and regulatory standards
Requirements:
• College diploma or University degree required
• 5+ years of experience in facility management
• Proven knowledge of retail operations
• Strong client relationship management skills
• Superior leadership and coaching abilities
Shape client satisfaction and operational excellence at BGIS in this pivotal role.
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📌 Operations Manager at BGIS - Full Time (Markham)
🏢 BGIS
📍 Markham