Boost your customer service career with BearCom as a Customer Service Associate. Deliver top-notch assistance while ensuring customer satisfaction and operational excellence.
BearCom, a leader in wireless solutions distribution, is looking for a Customer Service Associate. This role requires handling customer calls, verifying order details, and resolving service inquiries effectively. Your role will expand beyond customer inquiries, involving collaboration with various departments to fulfill customer requests and manage shipping efficiently. You'll also engage in quality control to ensure top-tier service delivery.
Key Responsibilities:
• Field incoming calls and respond to customer requests
• Check and confirm packing slip accuracy for orders




• Provide solutions to customer issues and complaints
• Track and manage customer shipments with carriers
• Assist with general office tasks as needed
Requirements:
• Proficient in PC and web navigation
• Solid skills in resolving customer concerns
• Professional communication skills via phone and email
• Team-oriented and efficient multitasker
• Available Monday to Friday, 8am to 5pm
Channel your enthusiasm for customer service at BearCom in Dallas, TX.
#J-18808-Ljbffr

📌 Customer Service Associate at BearCom (Calgary)
🏢 BearCom Canada
📍 Calgary