Office Manager, Allied Therapy Bedford, Nova Scotia
Allied Therapy is looking for an organized, proactive and capable Office Manager to lead the administrative operations of our Bedford clinic. This is not simply a senior reception position. We're looking for someone who enjoys making a busy organization run well: keeping schedules moving, supporting an administrative team, solving problems before they become bigger problems, protecting billing and receivables, improving systems, and making sure families and therapists receive exceptional administrative support.
About Allied Therapy Allied Therapy is an integrated therapy organization providing Speech-Language Pathology, Occupational Therapy, Behaviour Therapy, Clinical Therapy, Parent Coaching, group programs, telehealth, and school and community-based services. Our team works collaboratively rather than in isolated disciplines. Families receive coordinated support from professionals working toward shared goals. We believe families should always know what comes next. Our promise is easy: Always a way forward.
What You'll Be Responsible For Leading Administrative Operations- Supervise and support Front Desk staff
Delegate administrative work and follow up on completion
Maintain smooth clinic and Front Desk operations
Identify problems early and ensure they have a clear owner
Improve recurring workflows, checklists and administrative systems
Help create an organized, professional and welcoming clinic environment
Keeping Clients & Schedules Moving- You’ll help make sure families can access available care and therapists' schedules remain organized. Clinical decisions remain with our clinical team. Your role is to make sure the administrative side of the plan actually happens.
You’ll:
Monitor schedules and upcoming openings
Identify clients requiring scheduling follow-up
Coordinate waitlist movement
Support cancellation recovery and rebooking
Identify recurring schedule gaps
Ensure administrative barriers to booking are resolved
Coordinate scheduling issues with therapists and Clinical Leads




Billing & Accounts Receivable- You’ll help protect the financial health of the clinic by ensuring billing and payment issues are identified and addressed promptly. You’ll:
Oversee billing accuracy and timely submission
Monitor outstanding accounts
Coordinate follow-up on aged receivables
Track government and third-party payments
Identify missing billing documentation
Maintain accurate billing and payment records
Escalate significant issues appropriately
Contracts & Funding- Allied Therapy works with families, government programs, schools and community organizations. You’ll help manage:
Funding administration
School and community agreements
Estimates
Funding documentation
Partner follow-up
Contract-related billing requirements
Client Experience- You’ll help ensure families experience Allied Therapy as responsive, organized and compassionate from their first contact with us. That includes overseeing:
Phones, email and client communication
Intake and scheduling workflows
Funding and billing questions
Administrative concerns
Timely follow-up
A welcoming and professional Front Desk experience

Who We're Looking For- You may be a strong fit if you're the person who naturally notices:
something hasn't been followed up on
a process isn't working
a schedule has preventable gaps
a payment is overdue
someone isn't clear about what they're responsible for
the same problem keeps happening and needs a better system
And then you do something about it.
We're looking for someone who demonstrates: Strong organization and prioritization
Excellent judgment
Initiative and follow-through
Leadership and delegation skills
High attention to detail




Comfort with numbers, billing and administrative data
Excellent written and verbal communication
Strong client service skills
Confidence learning new technology
Ability to remain organized when priorities change
Ability to work independently without needing constant direction
Experience- Previous leadership experience is an asset, but we’re also interested in experienced administrators who are ready to take the next step into operational leadership. You don't need to know every system on your first day. We’re more interested in whether you can lead, learn, organize, solve problems and follow through.
Experience with any of the following is an asset:
Healthcare or clinic administration
Jane
QuickBooks Online
Accounts receivable
Third-party or government billing
Scheduling and capacity management
Contracts or funding administration
Location- 36 Brookshire Court, Suite 200, Bedford, Nova Scotia. This is an on-site position.
Position- Full time, 37.5 hours a week, Monday to Friday 7:30- 3:30
Compensation: Hourly range is $22–$25.00/hour based on experience, with company benefits, three weeks of paid vacation, paid sick time, etc.
Why Allied Therapy? You’ll be joining a collaborative healthcare organization that believes excellent care requires excellent systems behind it. You’ll work alongside clinicians and leaders who care deeply about making services more accessible, coordinated and responsive for families. This role has meaningful ownership of how the clinic operates and the opportunity to make those systems better.
Equity & Inclusion Allied Therapy is an equal opportunity employer. We encourage candidates of all backgrounds to apply. Preference will be given to applicants who identify as African Nova Scotian, a person from the African diaspora, a Person of Colour, a person with a disability, Indigenous, LGBTQ2+, and/or as being from another group for whom access to a safe and inclusive work environment is a concern.

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📌 Office Manager- Bedford (Nova Scotia)
🏢 Allied Therapy
📍 Nova Scotia