Become a Client Service Coordinator at iA and contribute to our mission of exceptional client service. This hybrid role emphasizes seamless operations and effective communication.

In the role of Client Service Coordinator, you will support daily operations while fostering client confidence. Your tasks will include email management, mail sorting, and engaging with clients to provide support and information. This position is ideal for those passionate about service excellence in a cooperative environment.

Key Responsibilities:
• Screen and route emails to team members
• Sort, scan, and manage incoming documents
• Generate and send client correspondence efficiently
• Update client details and manage returned mail
• Assist during peak service times and provide support

Requirements:
• Bilingual in French and English for daily communications
• Strong organizational and detail-oriented mindset
• Previous administrative or client service experience
• Excellent interpersonal communication skills
• Adaptability and a willingness to improve processes

Bring your communication and organizational talents to iA as we deliver exceptional service to our clients.
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📌 iA Client Service Coordinator Position (British Columbia)
🏢 iA Financial Group (Industrial Alliance)
📍 British Columbia