Drive success at Convoy as a Customer Service Specialist in Surrey, BC. Be part of a vibrant team dedicated to exceptional service and collaborative growth in the construction materials industry.

Join Convoy as a Customer Service Specialist at our Surrey, BC site, where you will engage with customers and facilitate their procurement needs. This role requires excellent communication skills, a proactive attitude, and the ability to manage various customer transactions. Your expertise will contribute to creating a seamless customer experience in a fast-paced setting.

Key Responsibilities:
• Assist customers with orders, quotes, and returns
• Manage delivery coordination with operations
• Provide product education to enhance customer understanding




• Generate purchase orders and handle transactions
• Contribute to inventory processes in the warehouse

Requirements:
• Background in building supply customer assistance
• Problem-solving skills and quick-paced responsiveness
• Strong oral and written communication abilities
• Detail-oriented organizational skills
• Team player who is respectful and supportive

Contribute to Convoy’s mission of excellence, helping customers navigate their construction needs effectively.
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📌 Customer Service Role in Construction (British Columbia)
🏢 Canadian Manufacturing
📍 British Columbia