Enhance member satisfaction as a full-time Client Experience Advisor with Desjardins. This role focuses on personalized service and technological solutions for financial empowerment.

As a Client Experience Advisor, you will ensure members and clients receive exceptional support and guidance. You’ll promote Desjardins’ values while offering insights and assistance on banking transactions and products. You’ll play a key role in business development by identifying opportunities based on member needs and referring them to the right experts.

Key Responsibilities:
• Educate members about technology tools and applications
• Foster business relationships through excellent service
• Address issues related to fraud or irregularities




• Stay updated on product standards and services
• Adhere to compliance, security, and risk management

Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• French language proficiency required
• Knowledge of Desjardins products and services
• Robust communication and customer focus skills

Bring your passion for client service and technology to empower Desjardins members and clients effectively.
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📌 Client Experience Advisor at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City