Join NeoPollard Interactive as a VIP Strategy Manager, reinforcing high-value player engagement in a agile iLottery setting. Lead a dedicated team while driving revenue through tailored strategies.In the role of VIP Strategy Manager, you will oversee a team focused on high-value players, designing strategies that enhance retention and lifetime value. You'll manage the complete P&L; for the VIP program, employing data analytics to refine engagement and segmentation tactics. This position enables you to work collaboratively across departments to ensure VIP service excellence and compliance within a highly regulated sector.Key Responsibilities:
Design and implement VIP player engagement plans
Optimize segmentation and rewards for high-value players




Monitor and resolve player issues with urgency
Report on program performance and strategic initiatives
Ensure adherence to regulatory requirementsRequirements:
5+ years in iGaming or related customer service fields
History of managing loyalty or VIP customer programs
Expertise in analytical decision-making and reporting
Excellent communication and interpersonal skills
Ability to travel occasionallyFocus on maximizing player satisfaction while achieving measurable growth as part of a leading iLottery provider.#J-18808-Ljbffr

📌 Vip Strategy Manager Ilottery Focus Calgary
🏢 NeoPollard Interactive
📍 Calgary