Become a Data Solutions Support Specialist at Seequent in a hybrid capacity, specializing in technical support and customer engagement. This role offers opportunities to impact global clients' success.
As part of the Global Support Team, you will be recognized as a Level 2 Subject Matter Expert, addressing customer issues efficiently. Your role encompasses resolving inquiries, facilitating training sessions, and collaborating across technical and sales teams to enhance service quality and outcomes.
Key Responsibilities:
• Deliver exceptional support through various communication channels
• Help develop training content for customer onboarding
• Create quick-start guides and knowledge base articles




• Partner with teams to ensure service standards are met
• Analyze processes for improvement initiatives
Requirements:
• Minimum 3 years of customer support experience
• Educational background in Data Management or related fields
• Familiarity with data-driven solutions and technologies
• Robust analytical and organizational skills
• Excellent verbal and written communication skills
Leverage your customer support expertise and technological aptitude to contribute to the success of Seequent globally.
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📌 Data Support Specialist Hybrid Role (Toronto)
🏢 Seequent
📍 Toronto