Elevate Lyft's customer experience as a Data Analytics Lead, leveraging data insights to refine support operations. This role is hybrid, balancing in-office collaboration and remote work flexibility.As a key member of the Safety & Customer Care team, you will utilize your analytical skills to partner with diverse stakeholders at Lyft. You will develop frameworks, define success metrics, and design A/B tests to enhance customer support. This position is ideal for a solution-oriented leader ready to impact Lyft's growth.Key Responsibilities:- Collaborate with Product and Engineering teams- Create scalable decision-making frameworks- Build dashboards for tracking metrics over time- Execute A/B tests for operational enhancements- Present analytical findings to senior leadershipRequirements:- Degree in a quantitative discipline preferred- 2+ years in analytical or data science roles- Expertise in SQL and Python for data management- Proficiency in translating business problems- Solid communication and relationship-building skillsJoin Lyft and lead the way in customer support analytics.#J-18808-Ljbffr

📌 Enterprise Data Analytics Lead – Avison Young (Toronto)
🏢 Avison Young
📍 Toronto