Join iA Financial Group as a Digital Platforms Director and shape the future of customer interaction. Drive digital strategy and enhance user engagement in a thriving hybrid work workplace.

As the Director of Digital Platforms Strategy and Adoption, you will play a crucial role in enhancing customer experience through the digital landscape. This leadership position demands a strong background in digital product management, where you will define and implement strategies that maximize platform adoption. You'll work closely with stakeholders to ensure that the digital initiatives align with business goals and customer needs.

Key Responsibilities:
• Establish the evolution of digital platforms aligned with business goals
• Identify data-driven opportunities for enhancing customer journeys




• Design strategies for frictionless customer experiences
• Lead the governance and execution of digital initiatives
• Foster a culture of innovation and results within your team

Requirements:
• Bachelor’s degree in a relevant field
• Minimum of seven years in digital strategy roles
• Experience in managing high-impact digital platforms
• Strong knowledge of user-centered design
• Proficiency in both English and French for collaborative work

Elevate customer interactions and digital strategies with iA Financial Group's visionary approach.
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📌 Digital Platforms Director Role in Quebec (Quebec City)
🏢 iA Financial Group
📍 Quebec City