Join a team as a Service Account Manager, where building client trust and satisfaction is paramount. Engage regularly with clients through calls and meetings to address their service needs effectively.
As a key account driver, you will oversee the contract renewal process while enhancing existing agreements through strategic value propositions. Robust communication and organizational skills are essential, along with a commitment to continuous learning, as you’ll receive ongoing training and support to elevate your career.
Key Responsibilities:
• Lead contract reviews and ensure client satisfaction
• Propose service enhancements during client meetings
• Maintain robust relationships with key decision-makers
• Collaborate on tailored service offerings with the team
• Manage data tracking in the CRM system
Requirements:
• Preferred background in a post-secondary program
• Previous experience in sales and customer service
• Mechanical knowledge considered an asset
• Solid written and verbal communication skills
• Valid Canadian driver's license is required
Drive client loyalty and growth as a trusted Service Account Manager.
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📌 Dynamic Service Account Manager Role Dartmouth
🏢 Black & McDonald
📍 Dartmouth