18-month contract position
This is an 18-month contract position designed to provide coverage for a leave of absence. The anticipated assignment will run for approximately 18 months, providing an opportunity to make a meaningful impact during this period.

UniFirst Recruitment Overview
UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training.

What you’ll be doing:

Assist customers by answering questions related to accounts, procedures, and services by telephone or email.

Provide excellent customer service to both customers and UniFirst personnel.

Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.

Partner and provide administrative support to UniFirst’s Sales Department.

Perform basic data entry and other administrative duties.

What we’re looking for:

2 years of Customer Service experience in an administrative setting is preferred.

Prior Accounts Receivable experience is highly encouraged.

High School diploma or GED equivalent is recommended.

Verbal & written communication skills: professional telephone and email etiquette.

Essential skills: active listener, responsive, and personable.

Computer skills: proficient knowledge of Microsoft Office products (i.e Outlook, Excel, Word, TEAMS, etc)

Time management and organizational skills with attention to detail.

A collaborative, team-player capable of working independently.

Problem solver in a dynamic workplace.

Comfortable performing basic mathematical skills (i.e adding, subtracting, multiplying, dividing, etc.)





Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.

What’s in it for you?
Training
We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center.

Career Mobility
We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!

Community Culture
Our unique community culture is what makes UniFirst an organization that stands out from the rest.

Diversity
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

Pay & Benefits

On the job training

RRSP

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.





UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

Equity, Inclusion and Accessibility
UniFirst is committed to equity, inclusion, and accessibility in all aspects of employment.

We provide equal employment opportunities and prohibit discrimination or harassment on any ground protected under applicable Canadian human rights legislation, including race, colour, national or ethnic origin, Indigenous identity, creed or religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, pardoned conviction, or any other protected ground.

Accommodation During Recruitment
UniFirst is committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [email protected] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at (800) 213-8979 to let us know the nature of your request.

Candidate Safety and Privacy
UniFirst recruiters will never request personal financial information as part of a job application. If you receive a request of this nature, please treat it as potentially fraudulent.

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📌 Customer Service Representative - UniFirst (18 Month Contract) (Alberta)
🏢 UniFirst
📍 Alberta