Discover a rewarding career as a Customer Service Agent with Energy Safety Canada in Nisku, Alberta. This limited-term position emphasizes providing exceptional support in a fast-paced workplace.

Reporting to the Manager of Training Services, you will serve a variety of stakeholders, including students and instructors. Your primary responsibilities include addressing inquiries and processing requests while ensuring adherence to service metrics and quality standards.

Key Responsibilities:
• Handle customer inquiries in phone, email, and chat
• Process requests while ensuring quality metrics are met
• Maintain accurate records of customer data
• Follow established procedures and protocols
• Support other assigned tasks as required

Requirements:
• High school diploma or its equivalent required
• 6+ months of customer service experience necessary
• Computer literacy required, with proficiency in MS Office
• Demonstrated communication and customer service skills
• Experience in high-volume settings is beneficial

Join Energy Safety Canada to contribute to a culture of safety while delivering exceptional customer service.
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📌 Customer Service Agent at Energy Safety Canada (Alberta)
🏢 Energy Safety Canada
📍 Alberta