Step into a rewarding Desktop Support Engineer role at Axiom Technologies in Kelowna, British Columbia. This position includes in office user support and IT service coordination to enhance operational efficiency.
As a key member of our IT team, you will utilize your 3+ years of support experience to address and resolve desktop-related issues, ensuring user satisfaction and compliance with security policies. You'll manage service requests and collaborate with both users and technicians to deliver seamless support.
Key Responsibilities: • Troubleshoot and fix hardware/software issues promptly • Keep track and resolve desktop support tickets • Conduct intermediate-to-advanced hardware installations • Document updates in ServiceNow for accountability • Provide excellent customer service during interactions
Requirements: • Minimum 3 years of IT Infrastructure support experience • A+ and one technical certification required • Proficient in Windows 10/11 and Office 365 • Strong problem-solving and communication skills • Ability to work independently with minimal supervision
Boost your IT career while making a difference at Axiom Technologies! #J-18808-Ljbffr
📌 Desktop Support Engineer in Kelowna (Montreal)
🏢 Axiom Technologies
📍 Montreal
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