Join Performance Auto Group as a Customer Care Specialist, dedicated to delivering exceptional service and support. Engage with customers, coordinate appointments, and ensure a smooth experience for clients.

At Performance Collision, the Customer Care Specialist plays a crucial role in enhancing customer satisfaction. You will coordinate service appointments and manage vehicle intake while projecting a positive attitude. Your ability to understand and interpret client needs will be essential in providing effective solutions and maintaining high standards of service.

Key Responsibilities:
• Coordinate service appointments and insurance calls professionally
• Manage vehicle intake and delivery processes
• Remind customers of appointments via various channels




• Provide general administrative support to the Body Shop
• Analyze client needs and propose suitable options

Requirements:
• High School Diploma or GED required
• 1-2 years of customer service experience preferred
• Valid Ontario Driver's License and good driving record
• Proficiency in Google Workspace
• Robust attention to detail required

Stand out by helping Performance Auto Group deliver outstanding customer experiences while growing your career in the automotive industry.
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📌 Customer Care Specialist at Performance Auto Group (Ontario)
🏢 Performance Auto Group
📍 Ontario