Join First National as a Bilingual Representative in Insurance, where your skills in customer service and insurance claims management will shine. This full-time role in downtown Toronto offers a hybrid work model.

As a pivotal part of First National's insurance team, you will maintain property insurance records and manage claims for residential clients. The ideal candidate will bring strong communication skills in both French and English, excellent organizational abilities, and proficiency in MS Office applications. Your work will help support operational efficiency and ensure customer satisfaction while embracing the company culture.

Key Responsibilities:
• Update cancellations and follow up on insurance policies
• Answer customer inquiries in both languages




• Monitor insurance claims with clients and adjustors
• Report on force placed policies to brokers monthly
• Complete special projects as assigned by management

Requirements:
• Post-secondary education or equivalent experience
• Proficient in MS Office, especially Outlook, Word, and Excel
• Robust verbal and written communication in French and English
• Excellent organizational and multitasking skills
• Confidence in managing customer interactions on calls

Utilize your communication and customer service skills in this dynamic insurance position with First National.
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📌 Insurance Bilingual Representative Toronto (Ontario)
🏢 First National Financial
📍 Ontario