Be a part of Teads as a Solutions Engineer specializing in ad tech solutions. This role in Canada offers the chance to work on troubleshooting and integrations while supporting top-tier clients.
In this essential second-tier position, you will resolve complex technical issues escalated from first-tier support. Collaborating across R&D;, AdOps, and Account Management, you’ll ensure positive outcomes for brands. You’ll pull data, analyze results, and communicate effectively to enhance campaign performance.
Key Responsibilities:
• Resolve second-tier support cases within stipulated SLAs
• Collaborate with teams for comprehensive troubleshooting
• Provide analytical support for campaign setups
• Document technical solutions and known issues
• Engage clients directly for technical consultations
Requirements:
• Proven experience in a technical solutions role
• Robust SQL skills for data analysis
• Excellent communication skills for diverse audiences
• Basic knowledge of Git and command line
• Familiarity with tools like Salesforce and APIs
Enhance client success with your technical proficiency in ad tech at Teads.
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📌 Ad Tech Solutions Engineer Role (Ontario)
🏢 Teads
📍 Ontario