Join Ontario Tech University as a Customer Service Coordinator, focusing on customer support for parking and Ucard services. This full-time position offers dynamic responsibilities with a crucial impact.

You'll be the first point of contact for all inquiries in this key role at the Office of Ancillary Services. Your duties include managing Ucard transactions, responding to customer concerns, and executing operational tasks efficiently. Additionally, you will coordinate with various departments to enhance service quality.

Key Responsibilities:
• Oversee the Ucard and UPass daily operations
• Provide customer service assistance via multiple platforms
• Manage permit processing and complaint resolution




• Support event communications and traffic management
• Document IT and equipment issues systematically

Requirements:
• 2-year post-secondary diploma preferred
• 1-3 years’ experience in a customer-focused environment
• Knowledge of campus-related systems is beneficial
• Proficient in Google and Microsoft software
• Robust communication and organizational capabilities

Utilize your expertise to enhance customer interactions as a Customer Service Coordinator at Ontario Tech University.
#J-18808-Ljbffr

📌 Ontario Tech University Customer Service Coordinator
🏢 Ontario Tech University
📍 Ontario