Lead the Customer Service/Bookings team at the University of Alberta's South Campus. This in-person Supervisor role prioritizes client service excellence and team leadership.

As a Supervisor for Client Services, you'll provide leadership to a agile team in Campus & Community Recreation at the University of Alberta. You'll guide three direct reports—one Customer Service Coordinator and two Booking Facilitators, along with overseeing indirect staff. Your collaborative efforts within the CCR Leadership Group will focus on enhancing service delivery while aligning daily activities with broader organizational goals.

Key Responsibilities:
• Lead a team of customer service and booking staff
• Oversee day-to-day client services operations




• Ensure seamless customer interactions for recreation programs
• Foster collaboration within the CCR Leadership Group
• Provide exemplary client-focused service

Requirements:
• Previous leadership experience in client services
• Strong communication skills for team collaboration
• Ability to manage multiple direct and indirect reports
• Commitment to enhancing service delivery
• In-person availability at South Campus

Help shape the future of client services at the University of Alberta with your leadership and dedication.
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📌 Client Services Supervisor at University of Alberta
🏢 The University of Alberta
📍 Alberta