Enhance customer shipping experiences with CN as a Domestic Customer Experience Coordinator. This contract role focuses on logistics coordination and service delivery for retail customers.

As part of CN's Intermodal team, you will ensure optimal shipment processes across various departments. With 1-3 years of logistics experience, you'll handle orders, track shipments, and resolve issues efficiently. Your robust communication skills and ability to work independently will play a vital role in maintaining customer relationships and responding to changes.

Key Responsibilities:
• Place orders, bill, and track shipments
• Coordinate logistical tasks for rail shipments
• Develop internal execution plans for efficiency
• Monitor shipment statuses and follow up on delays
• Manage customer calls for proactive issue resolution

Requirements:
• 1-3 years of experience in logistics
• Post-secondary diploma preferred
• Proficiency in Microsoft Office, especially Excel
• Ability to learn internal systems and adapt quickly
• Strong analytical and communication skills

Bring your logistics expertise and customer-focused approach to CN for impactful service in this role.
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📌 Domestic Customer Experience Coordinator (Ontario)
🏢 Canadian National Railway
📍 Ontario