Join YVR as an IT Support Technician and enhance your technical skills! This role focuses on delivering high-quality customer service and IT support in a collaborative setting.
As a permanent, full time IT Support Technician at YVR, you'll be responsible for providing technical assistance and first-level support to YVRAA's diverse clientele. Leveraging your skills in IT service, you will address technical requests and contribute to the efficiency of IT operations, ensuring a smooth user experience across various platforms.
Key Responsibilities:
• Answer calls and emails for technical support inquiries
• Track issues and requests in the service management tool
• Generate monthly IT operation reports




• Support IT equipment lifecycle including deployment and repairs
• Perform maintenance on shared IT services and workstations
Requirements:
• Minimum two years of experience in IT support
• Experience in Help Desk or IT Service Desk settings
• Excellent communication and documentation skills
• Familiarity with ITIL framework and diagnostic utilities
• Must have a valid Class 5 BC Driver’s License
Bring your IT expertise to YVR and help us provide exceptional support to our community.
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📌 Yvr It Support Technician Role Vancouver
🏢 Vancouver Airport Authority
📍 Vancouver