Join Michaels in Airdrie as a Retail Sales Manager, leading a team to deliver exceptional customer service and achieve robust sales results. Ensure operational excellence and a high-performing selling culture.

In this role, you will oversee store operations while championing customer-focused initiatives, ensuring compliance with company policies. Your leadership will be vital in coaching team members, executing effective sales strategies, and maintaining the highest service standards. You will also handle key store programs and uphold asset protection practices.

Key Responsibilities:
• Manage adherence to company policies and store conditions
• Drive customer satisfaction through best-selling practices
• Maintain operational continuity during Manager-on-Duty (MOD)



shifts
• Ensure proper execution of BOPIS and Same Day Delivery
• Train and develop team members continuously

Requirements:
• 3+ years of experience in retail leadership
• Physical capability to lift up to 50 pounds
• Excellent communication and team development skills
• Proficiency in POS system operations
• Familiarity with custom framing operations preferred

Lead a dynamic team and enhance the shopping experience as a Retail Sales Manager at Michaels in Airdrie.
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📌 Retail Sales Manager Position Airdrie (Alberta)
🏢 Michaels
📍 Alberta