Enhance client IT experiences as an On-Site Systems Support Professional at Jolera in Toronto. Utilize your tech skills to deliver best-in-class resolutions and support.

This role requires you to be proactive and efficient in providing technical assistance for various devices, prioritizing customer needs effectively. With 1-3 years of experience in a technical support capacity, you will tackle challenges head-on while fostering a high-energy work environment.

Key Responsibilities:
• Process and assign service tickets accurately
• Diagnose and repair equipment issues as they arise
• Document support actions for all incidents
• Offer guidance to less technical users and teams
• Support inventory management for devices

Requirements:
• 1-3 years of technical support experience
• Strong background in Windows, MacOS, and networking
• Excellent communication and analytical skills
• Familiarity with ticketing systems and documentation practices
• Ability to work collaboratively in a fast-paced setting

Leverage your technical knowledge to drive success and customer satisfaction at Jolera's Toronto location.
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📌 Jolera On-Site Systems Support Role (Ontario)
🏢 Jolera
📍 Ontario