Enhance customer engagement as a Technical Solution Consultant at Genesys. Specialize in integrating AI technologies that create meaningful customer experiences and operational efficiency.This role focuses on leveraging your expertise in AI applications to craft impactful solutions for clients. You'll facilitate workshops, run technical assessments, and develop customized demonstrations that highlight the advantages of AI integration. As a key consultant, you'll collaborate with various stakeholders to implement seamless AI solutions tailored to customer needs.Key Responsibilities:
Lead customer workshops to define needs and outcomes
Identify prospects where AI enhances experiences
Create engaging solution demos demonstrating AI capabilities




Support complex customer use cases with AI strategies
Deliver persuasive presentations on AI integrationRequirements:
5+ years in a technical consultancy or similar role
Robust ability to communicate complex information
Experience with programming and API integrations
Familiarity with customer service and AI technologies
Bilingualism in English and French is an assetJoin Genesys to leverage your technical skills and passion for AI in transforming customer interactions.#J-18808-Ljbffr

📌 Technical Solution Consultant For Ai Enhancements Toronto (Canada)
🏢 Genesys
📍 Canada