Drive client success at RBC as a Senior Client Relationship Expert in Vancouver, focusing on driving satisfaction and retention through exceptional account management.

This full time position requires you to manage post-sales activities and address complex inquiries with professionalism. You will work with advisors, producers, and group plan administrators to enhance client relationships and implement effective strategies to promote revenue growth.

Key Responsibilities:
• Proactively identify opportunities for premium growth
• Handle client inquiries with minimal management oversight
• Foster collaboration with group plan administrators and other stakeholders
• Conduct both in-person and virtual meetings with clients




• Ensure accurate records in Salesforce.com and manage administrative tasks

Requirements:
• In-depth knowledge of Group Health and Dental products
• Excellent communication and time management skills
• Proven experience in account management
• Proficient in relevant software including Salesforce.com
• Minimum of 2 years in the related services industry

Become a vital part of RBC’s mission to deliver exceptional client service and strengthen business relationships in Vancouver.
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📌 RBC Senior Client Relationship Expert (British Columbia)
🏢 Socket.dev
📍 British Columbia