Store Manager - GEOX
Location: Heartland Town Centre - Mississauga

Position Overview: We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring exceptional customer service, and leading a team of motivated staff. You will be responsible for inventory management, team leadership, merchandising, and enhancing the customer experience. If you have a passion for retail and a strong track record of managing high-performing teams, we want to hear from you!

Key Responsibilities:

Develop and execute sales strategies to meet revenue targets and increase profitability

Analyze sales trends and customer data to identify opportunities for upselling and cross-selling

Implement effective merchandising, product placement, and promotional strategies to drive sales

Manage store schedules to meet budget goals while optimizing payroll costs

Store Operations:

Ensure accurate store inventory, including handling shipments, markdowns, and product recalls. Conduct regular store inventory checks

Follow all policies to protect store assets and minimize loss. Administer cash management procedures

Maintain a safe work environment, ensuring compliance with safety standards and handling incident reports

Oversee store setup, including stockrooms, cash desks, and operational areas. Maintain organized and efficient store layouts

Team Management:

Recruit, train, and motivate a high-performing team

Provide ongoing coaching and feedback to staff to meet performance expectations and deliver exceptional service

Foster a collaborative and positive work environment, ensuring high employee engagement

Omni-Channel Operations:

Coordinate seamless integration between online and offline channels

Oversee the fulfillment of online orders, ensuring timely delivery and customer satisfaction

Train team members on omni-channel processes, technology, and customer engagement

Customer Experience:





Lead by example in delivering outstanding customer service

Implement strategies to enhance the customer experience using the GEOX Service Model

Address customer inquiries, concerns, and feedback professionally and promptly

Visual Merchandising:

Ensure corporate visual directives are implemented effectively

Maintain the store’s brand presentation and visual standards

Adapt store visual displays to reflect business trends while maintaining brand integrity

Position Requirements:

Education: University/College Degree or equivalent retail experience

Experience: Minimum of 2 years of retail management experience, ideally in fashion, apparel, or footwear.

Skills:

Excellent communication skills with the ability to engage and inspire all team members

Strong people management and coaching abilities to drive performance and career development

Analytical skills with the ability to interpret data and make informed business decisions

Proficiency in Microsoft Excel and POS systems

Business acumen and understanding of key retail performance metrics

Exceptional organizational skills to manage multiple tasks and meet deadlines

Key Competencies:

Passion for Retail

Customer Service Excellence

Accountability & Leadership

Teamwork & Collaboration

Adaptability & Flexibility

Strong Communication Skills

Continuous Learning & Development

Physical Requirements:

Must be able to stand, walk, bend, crouch, and reach for extended periods

Ability to lift merchandise up to 30 lbs. and move store fixtures as needed

Benefits & Compensation:

Salary: Starting at $57,000 Annually plus Monthly Bonuses

Advantages:

Medical & Dental Benefits

Extended Health and Dental Benefits

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Opportunities for Career Growth and Development

About GEOX
GEOX is a leading global footwear and apparel brand, known for its cutting-edge and high-quality products. We are committed to providing our customers with the best in style, comfort, and performance. Join our dynamic team and take the next step in your career with us!

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📌 Store Manager- Heartland Town Centre (Ontario)
🏢 GEOX
📍 Ontario