Make an impact at Metrolinx as a Senior Specialist in Incident Management, focusing on enhancing safety and response across the Greater Toronto and Hamilton Area’s transit network. This is a key operational role.

You will oversee incident control, managing communication and responses to emergent situations affecting the transit network. Your role is critical in assessing risks, facilitating emergency plans, and ensuring compliance with safety standards. Build strong collaborations with teams to maintain a safe and efficient transit experience.

Key Responsibilities:
• Actively monitor and triage emergencies in transit
• Liaise with transport partners during incidents
• Create and maintain operational logs and notifications




• Plan staffing resources for continuous operations
• Conduct incident investigations to recommend actions

Requirements:
• Five years in an operational control center workplace
• Two years of leadership experience in emergency settings
• Strong communication and relationship management skills
• Knowledge of railway and bus operations desired
• Certification in emergency telecommunications or equivalent

Bring your operational expertise to Metrolinx for impactful incident management and commuter safety.
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📌 Senior Specialist in Incident Management (Ontario)
🏢 Socket.dev
📍 Ontario