Join HOOPP as the Manager of Employer Services to enhance employer interactions and team performance. Your expertise will be vital in ensuring the delivery of top-tier support to Ontario’s healthcare sector.In this leadership role, you'll manage a dedicated team that services numerous employers under HOOPP’s defined benefit pension plan. You will prioritize client satisfaction while fostering a culture of growth and improvement. Regular engagement with staff and employers will help to identify prospects for service enhancement and resolve issues effectively.Key Responsibilities:
Lead a team focused on exceptional client service
Conduct regular performance evaluations and feedback sessions
Develop training programs for team growth
Manage escalated employer interactions and resolve issues
Monitor compliance with service agreements and goalsRequirements:
7+ years in pension/financial services
Experience in a leadership capacity preferred
Solid interpersonal and relationship-building skills
Excellent time management and adaptability
Critical thinking and problem-solving abilityDrive success and optimize employer relations at HOOPP’s Pension Services Division.#J-18808-Ljbffr

📌 Healthcare Pension Services Manager Toronto
🏢 HOOPP
📍 Toronto