Join Ericsson’s dynamic team in Ottawa as a Senior Product Support Skilled focused on RAN solutions. Be integral to driving innovation and customer satisfaction in a tech-driven setting.In this pivotal role, you will provide critical technical support for Ericsson's RAN products, working in the RAN Software & Compute Platforms Engineering unit. You will engage with various teams to troubleshoot issues and enhance relationships between design and customer success. Your innovative contributions will play a significant role in commercial deployment support and system integration efforts.Key Responsibilities:
Deliver expert competence in RAN product usage
Strengthen collaboration with internal development teams
Drive fault identification and resolution activities
Participate in integration and support initiatives
Facilitate effective communication with customersRequirements:
Degree in Engineering or related technical field
Extensive RAN troubleshooting experience
Familiarity with RAN SW systems
Proven ability to work cross-functionally
Robust English communication skillsHarness your technical skills and creativity to influence future RAN solutions at Ericsson in Ottawa.#J-18808-Ljbffr

📌 Ottawa Senior Product Support Engineer
🏢 Ericsson
📍 Ottawa