Join the Contact Centre team in Toronto as an IVR Development Specialist, focusing on DTMF and Voice Bot technologies. Contribute to transforming customer experience initiatives through creative IVR solutions and robust application support.This role requires you to actively develop and maintain DTMF and Conversational IVR Bots while addressing ongoing technical challenges. Working in collaboration with design and technical leads, you will ensure the integrity of IVR applications and contribute to deployment success. Your experience with enterprise-level technologies, especially within a financial context, will be essential.Key Responsibilities:
Build and support DTMF and IVR Bots
Collaborate on systems integration and technical planning




Diagnose and resolve application integrity issues
Maintain high standards for code quality
Independently manage complex technical challengesRequirements:
Technical certificate or undergraduate degree necessary
Minimum of 4 years in DTMF IVR application development
Expertise in Cisco technologies, including CVP
Proficient in Java and backend integrations
Familiar with financial enterprise environmentsBring your IVR expertise to elevate customer interactions in Toronto's agile market.#J-18808-Ljbffr

📌 Ivr Development Specialist At Contact Centre Toronto
🏢 GuruLink
📍 Toronto