Elevate customer support as a Customer Success Representative at Tayco, where up-to-date office solutions meet exceptional service. This hybrid role combines order management with customer engagement to create superior experiences.
You will be core to Tayco's customer experience strategy, acting as the primary contact for clients while ensuring effective order processing. Effective communication and interpersonal skills are essential for success in this position as you work within a team committed to growth and excellence in a supportive environment recognized as a Great Place to Work.
Key Responsibilities:
• Verify and manage purchase orders while liaising with customers • Utilize ERP systems for order accuracy and documentation • Generate order headers for Order Analysts' review • Complete all necessary paperwork for installations • Address customer inquiries with professionalism and care
Requirements: • Proficient in conflict resolution and customer engagement • Excellent negotiation and interpersonal skills • Robust verbal and written communication abilities • Detail-oriented with proven typing proficiency • Capability to thrive under pressure
Drive remarkable customer interactions at Tayco and be part of an enthusiastic team dedicated to success! #J-18808-Ljbffr