22 Aug
|
Themis Solutions
|
Winnipeg
22 Aug
Themis Solutions
Winnipeg
Launch your career as a Customer Support Specialist at Clio in Toronto. This full-time position emphasizes delivering outstanding support to legal professionals using our technology.
In this role, you’ll tackle inbound inquiries through diverse communication channels, enhancing the customer experience. Ideal for early-career professionals and recent graduates, this position offers robust training and an opportunity to grow within a high-performing team. Your effective problem-solving skills will shine as you assist clients and foster their product knowledge.
Key Responsibilities: • Handle support requests via phone, chat, and email • Troubleshoot and resolve customer product issues • Empower customers with effective solutions and tips • Identify and assist customers seeking more products • Relay customer feedback to enhance products
Requirements: • Bachelor’s degree or diploma with a June 2026 cutoff • Excellent analytic and communication skills • Interest in legal technology and AI • Team-oriented with a proactive approach • Previous customer service experience valued
Support legal professionals with Clio through exceptional customer service and growth opportunities! #J-18808-Ljbffr
📌 Customer Support Specialist at Clio Toronto (Winnipeg)
🏢 Themis Solutions
📍 Winnipeg