Agrocrop Exports Ltd. is a trusted leader in the processing and export of Pulses, Beans, Lentils, Peas, and Grains, specializing in Private Label consumer packaging. Based in Canada and backed by HACCP and BRC "AA" certifications, we ensure the highest standards of quality, safety, and reliability in every product.

Serving major retailers across North America and Europe, our modern processing and packaging facility, combined with deep industry expertise, has positioned us as the largest Private Label processor of packaged pulses in the Western Hemisphere. Our continued growth is driven by innovation, operational excellence, and a deep commitment to our customers and partners worldwide.

Job Title: Senior Manager Operations

Salary: $150,000k to 180,000k

Position Summary
The Senior Manager, Operations is responsible for leading the execution of Agrocrop’s manufacturing operations across all production, warehousing, maintenance, and operational support functions. This role is accountable for delivering safe, reliable, and effective day-to-day operations while ensuring production targets, quality standards, customer commitments, and financial objectives are consistently achieved.

Working through a team of operational leaders, the Operations Manager drives operational excellence by establishing performance expectations, developing leaders, improving processes, and ensuring consistent execution across all operational areas. The role serves as the senior operational manager responsible for translating the strategic direction established by the Vice President, Operations & Supply Chain into measurable operational results.

Key Responsibilities
Operational Leadership

Provide leadership and direction to all Operations Leaders responsible for manufacturing, warehousing, maintenance, and other operational functions.

Ensure production plans are executed safely, efficiently, and in accordance with customer requirements.

Balance labour, equipment, and facility resources to maximize productivity and operational performance.

Remove operational barriers and ensure cross-functional coordination between Production, Warehouse, Maintenance, Quality, Planning, and Supply Chain.

Monitor operational performance daily and implement corrective actions where required.

Leadership & People Development

Lead, coach, mentor, and develop Operations Leaders to strengthen leadership capability and operational effectiveness.

Build a culture of accountability through clear expectations, regular performance discussions, and coaching.

Drive succession planning and leadership development throughout Operations.

Partner with Human Resources on workforce planning, recruitment, employee relations, and performance management.





Foster an engaged, respectful, and high‑performing workplace culture.

Ensure production schedules are achieved while maintaining high standards for quality, food safety, efficiency, and customer service.

Monitor capacity utilization and labour efficiency.

Ensure effective coordination between production shifts and departments.

Support rapid resolution of operational issues impacting service or productivity.

Warehouse & Material Flow

Oversee warehouse operations to ensure efficient receipt, storage, inventory control, and shipment of materials and finished goods.

Ensure inventory accuracy and material availability to support uninterrupted production.

Drive improvements in warehouse productivity and inventory management.

Maintenance & Asset Reliability

Provide leadership to the Maintenance Manager to ensure equipment reliability and maximum operational uptime.

Ensure preventative and predictive maintenance programs are executed effectively.

Support planning and execution of capital projects and equipment improvements.

Drive initiatives that improve Overall Equipment Effectiveness (OEE).

Safety, Food Safety & Quality

Promote a culture where safety and food safety are everyone’s responsibility.

Ensure compliance with all legislative, regulatory, and company requirements.

Ensure operational leaders investigate incidents and implement sustainable corrective actions.

Partner with Quality to ensure products consistently meet customer and regulatory requirements.

Manage departmental operating budgets and labour costs.

Monitor productivity, overtime, waste, and operational expenses.

Identify opportunities to improve profitability through operational efficiencies.

Support annual budgeting and capital planning activities.

Champion Lean Manufacturing and continuous improvement initiatives across Operations.

Standardize work practices and operating procedures.

Use operational data and KPIs to identify trends and drive performance improvements.

Lead projects focused on productivity, waste reduction, quality improvement, and cost savings.

Cross-Functional Collaboration

Work closely with Supply Chain, Planning, Procurement, Sales, Finance, Quality, Engineering, and Human Resources to ensure organizational alignment.

Participate in operational planning and business review meetings.





Support new product introductions, customer requirements, and business growth initiatives.

Decision-Making Authority
The Operations Manager has authority to:

Establish operational priorities across all manufacturing departments.

Allocate labour and operational resources.

Approve staffing levels and overtime within budget.

Approve operational process improvements and workflow changes.

Recommend hiring, promotions, disciplinary action, and terminations for manager-level positions.

Escalate significant operational risks, capital requirements, and strategic issues to the Vice President, Operations & Supply Chain.

Key Performance Indicators (KPIs)
Safety

Total Recordable Incident Rate (TRIR)

Lost-Time Injuries

Near Miss Reporting

Safety Audit Results

Operational Performance

Schedule Adherence

Overall Equipment Effectiveness (OEE)

Labour Productivity

Capacity Utilization

Downtime

Warehouse Performance

Inventory Accuracy

Inventory Turns

Picking Accuracy

Material Availability

Quality

First Pass Yield

Customer Complaints

Food Safety Compliance

Labour Cost

Overtime

Budget Performance

Leadership

Employee Engagement

Turnover

Succession Readiness

Qualifications
Education

Bachelor’s degree in operations management, Engineering, Supply Chain, Business, or a related discipline preferred.

Experience

Minimum 10 years of progressive manufacturing leadership experience.

Minimum 5 years leading multiple managers across manufacturing operations.

Experience within food manufacturing, consumer packaged goods, or a related manufacturing environment preferred.

Demonstrated experience leading cross‑functional operations and delivering measurable improvements in productivity, quality, safety, and cost.

Core Competencies

Operational Leadership

Coaching & Developing Leaders

Manufacturing Excellence

Lean Manufacturing & Continuous Improvement

Strategic Execution

Decision Making

Planning & Organization

Change Management

Customer Focus

Accountability

Agrocrop Exports Ltd. is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals and are dedicated to a fair and accessible hiring process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to Applicants: This posting represents an active vacancy. AI-enabled recruitment tools may be used to assist with parts of the applicant screening process, but all evaluations and hiring decisions are made by our hiring team.

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📌 Senior Manager Operations (Ontario)
🏢 Agrocrop Exports
📍 Ontario