Global Service Desk Manager — Hybrid, AI-Driven Support Lead (British Columbia)

Global Service Desk Manager — Hybrid, AI-Driven Support Lead (British Columbia)

22 Aug
|
Zetron
|
British Columbia

22 Aug

Zetron

British Columbia

Zetron is seeking a Global Service Desk Manager to lead IT service delivery for a multinational user base from its Victoria, BC office. You will oversee the Service Desk and End User Support teams, ensuring reliable, proactive IT support across NA, EMEA, and APAC.
Responsibilities include incident and request management, KPI-driven performance, and collaboration with security, applications, and infrastructure teams.

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📌 Global Service Desk Manager — Hybrid, AI-Driven Support Lead (British Columbia)
🏢 Zetron
📍 British Columbia

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