This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet
Since our story took off in 1996, WestJet has striven to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.
Overview Of Role
We are seeking a motivated and detail-oriented Intermediate QA Analyst / Test Analyst to join the IT Crew Operations team. As a Test Analyst on this team, you will participate in requirements analysis, test case development, test execution, defect management, and other Software Testing Lifecycle activities. You will work closely with developers, business stakeholders, and senior QA team members to ensure high-quality software delivery that meets business and technical requirements.

This role will contribute to both project and production support initiatives, assisting in the validation of application enhancements, integrations, and system changes. Success in this position requires strong analytical skills, attention to detail, effective communication, and a collaborative approach to working with both technical and business teams.

Responsibilities

Perform manual testing activities across various applications, interfaces, and business processes

Execute functional, integration, regression, and user acceptance testing activities

Review business and technical requirements to understand testing scope and objectives

Create, maintain, and execute test cases and test scripts based on documented requirements

Utilize application interfaces, APIs, and databases to validate data and system functionality

Identify, document, and track defects through to resolution, working closely with development teams

Participate in defect triage sessions and assist in troubleshooting issues

Validate software fixes and verify successful defect resolution

Support regression testing efforts to ensure solution stability across releases

Assist in maintaining test documentation and test evidence

Collaborate with business users during User Acceptance Testing (UAT) activities

Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and retrospectives





Analyze test results and communicate findings, risks, and quality concerns to project stakeholders

Contribute ideas and recommendations for improving testing processes and overall quality practices

Support test automation initiatives by identifying suitable automation candidates and collaborating with automation team members

Learn and adopt new testing tools, technologies, and best practices as directed by senior team members

Qualifications

3-5 years of experience as a QA Analyst, Test Analyst, or similar software testing role

Diploma or Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field

Experience working within Agile development teams and methodologies

Experience creating and executing manual test cases and test scenarios

Familiarity with test management tools such as Azure DevOps Test Plans or similar platforms

Working knowledge of API testing tools such as Postman or SoapUI

Basic to intermediate SQL skills for data validation and troubleshooting

Understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC) concepts

Experience identifying, documenting, and tracking defects using defect management tools

Strong analytical and problem-solving skills

Excellent verbal and written communication skills

Ability to work collaboratively with developers, business analysts, product owners, and business stakeholders

Strong organizational skills with the ability to manage multiple priorities

Desire to continuously learn and develop testing and technical skills

Understanding of airline operations, crew systems, or transportation industry applications is considered an asset

The Advantages Of Being a WestJetter
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

A fun and friendly culture with colleagues who work together to win

Travel privileges for you and your family, effective from your start date





Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group Of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don’t meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [email protected].

About
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].

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📌 Intermediate QA Analyst - 12 Month Term (Alberta)
🏢 WestJet
📍 Alberta