Elevate Lyft's customer experience as a Data Analytics Lead, leveraging data insights to refine support operations. This role is hybrid, balancing in-office collaboration and work from home flexibility.As a key member of the Safety & Customer Care team, you will utilize your analytical skills to partner with diverse stakeholders at Lyft. You will develop frameworks, define success metrics, and design A/B tests to enhance customer support. This position is ideal for a solution-oriented leader ready to impact Lyft's growth.Key Responsibilities:
Collaborate with Product and Engineering teams
Create scalable decision-making frameworks
Build dashboards for tracking metrics over time
Execute A/B tests for operational enhancements
Present analytical findings to senior leadershipRequirements:
Degree in a quantitative discipline preferred
2+ years in analytical or data science roles
Expertise in SQL and Python for data management
Proficiency in translating business problems
Robust communication and relationship-building skillsJoin Lyft and lead the way in customer support analytics.#J-18808-Ljbffr

📌 Lyft Hybrid Data Analytics Lead Toronto
🏢 Triwill Group
📍 Toronto