Embrace your leadership skills as the Operations Support Manager at the Department of Opportunities and Social Development in Halifax. Drive strategic operations and enhance service delivery for vital programs.

This permanent role requires an creative leader who excels in relationship building and solution delivery. You will oversee key case management systems and ensure seamless program administration, including initiatives like the Poverty Reduction Credit and Low Income Pharmacare. Your focus will be on operational excellence, privacy compliance, and digital transformation while leading a diverse team.

Key Responsibilities:
• Implement innovative solutions for service delivery
• Manage case management software and transactional services
• Lead a team,



ensuring priorities align with departmental goals
• Develop service standards and evaluation mechanisms
• Represent the Department in stakeholder committees

Requirements:
• University degree in business or information management
• Several years of related management experience
• Strong technical background in system administration
• Experience with case management systems
• Proven time management and organizational skills

Harness your operational expertise to influence service outcomes at the Department of Opportunities and Social Development in Halifax.
#J-18808-Ljbffr

📌 Operations Support Manager in Halifax (Nova Scotia)
🏢 Government of Nova Scotia
📍 Nova Scotia