Manager, Customer Segments (Events & Partnerships)/Corporate Events Planner
Line of Business: Retail Banking
Contract: 24 months | Potential for extension and/or conversion to FTE
Start Date: August / Early September 2026
Hours: 37.5 hours per week
Location: Toronto
Work Model: In office Tuesdays, Thursdays, and alternate Fridays
Pay Rate:
T4 - $38.85
INC - $44.10
What You'll Be Doing Build strategic partnerships with post-secondary institutions, student associations, international student offices, and organizations within the newcomer ecosystem.
Develop and execute segment strategies across campus, community, and digital channels to drive customer acquisition, engagement, and retention.
Lead sponsorships and activations , including co-branded initiatives, community events, and experiences that create meaningful connections with priority customer segments.
Identify and evaluate new partnership and growth opportunities across emerging channels, communities, and networks.
Use market intelligence, competitive insights, and performance data to optimize segment strategies and partnership investments .
Develop compelling business cases, partnership proposals, and executive recommendations to support strategic decisions.
Partner cross-functionally with Marketing, Product, Legal, Compliance, and Branch teams to deliver integrated and compliant customer experiences.
Manage the operational side of partnerships, including onboarding, contracts, budgets, payments, and expense tracking .




Develop targeted marketing initiatives and deliver stakeholder presentations that communicate strategy, opportunities, and results through compelling storytelling.
Build strong relationships with senior external partners and represent the organization within relevant youth, student, and newcomer communities .
What You'll Bring 5+ years of experience in strategy, partnerships, consulting, business development, marketing, or a related field.
Proven experience building and managing external partnerships that contribute to measurable business or customer growth.
Understanding of youth, student, and/or newcomer segments , including the distinct needs of domestic and international students.
Experience working with post-secondary institutions, youth ecosystems, student organizations, or community organizations is an asset.
Strong stakeholder management, relationship-building, influencing, and negotiation skills.
An analytical and commercially minded approach, with the ability to turn customer and market insights into actionable strategies .
Robust business writing and presentation skills, with the ability to develop business cases and communicate recommendations to senior stakeholders.
Highly organized and adaptable, with the ability to manage multiple strategic initiatives and priorities in a fast-paced environment.
A risk-aware mindset and ability to apply sound judgment when making business decisions.
Experience within banking, financial services, marketing, customer growth, or another customer-focused environment is an asset.

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📌 Manager, Customer Segments (Events & Partnerships) (Ontario)
🏢 Swoon
📍 Ontario