Diversity, Equity and Inclusion Statement
The Region of Durham is committed to advancing equity, diversity and inclusion within our organization and the communities we serve. We welcome and encourage applications from people who are Indigenous, racialized persons, women, persons with disabilities, members of LGBTQ2S+ communities, and others who may contribute to the further diversification of our workforce, including those who experience systemic barriers.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodation will be provided throughout the recruitment process upon request, based on any Code-protected ground.

Location
This position is located at Seaton Village in Pickering, Ontario.

Manager, Food Services
Reporting to the Assistant Administrator, the Manager of Food Services will oversee and lead the department in the management of nutrition and food services to the home and the community it serves.

The incumbent will:

Establish and implement standards for food safety and quality and ensure compliance with legislative requirements

Prepare, manage, and monitor the annual budget for the department

Manage material resources such as food, supplies, equipment, and facilities as well as research, plan and implement technological tools used for food service operations to ensure quality, accuracy, efficiency and cost-effectiveness

Directly oversee the Therapeutic Dietitian, Food Services Supervisors, clerical staff and indirectly supervise a team of Food Service Aides and Chefs

Ensure effective and efficient management of human resources by leading and participating in recruitment, performance management and training activities, as well as resolving conflicts and grievances

Administer and monitor the department's risk management programs to reduce the level of risk associated with food borne illness, poor nutrition intake and health and safety issues





Develop and implement various feedback and auditing tools to solicit input from customers and ensure satisfaction with the services provided, continuously looking for ways to improve service and processes

Promote good public relations with internal and external customers and respond to inquiries and complaints in a timely manner

Participate in the Home's operational planning process and develop, implement and evaluate departmental operational plans for Food Services to ensure compliance with legislated requirements and the Home's philosophy of care

Work in accordance with the provisions of applicable health and safety legislation and all corporate/departmental policies and procedures related to occupational health and safety

The successful applicant will possess:

Successful completion of an approved diploma or degree program in Food and Nutrition Management

Current membership in positive standing with the Canadian Society of Nutrition Management (CSNM), Ontario Society of Nutrition Management or College of Dietitians of Ontario

A minimum of several years of leadership experience, ideally in a long-term care setting

Culinary experience or hospitality management experience is an asset

Thorough knowledge of the Fixing Long Term Care Act, 2021 and regulations and as amended, as well as the Ontario Food Premises Regulation under the Ontario Health Protection and Promotion Act

Demonstrated knowledge of nutrition for long term care, safe food preparation, storage and delivery principles and related equipment

Knowledge of Occupational Health and Safety Act, Workplace Hazardous Materials Information Systems (WHMIS),



Employment Standards Act and other relevant legislation

Knowledge of Continuous Quality Improvement tools and the Accreditation Canada process

Demonstrated leadership and team building skills, along with the ability to coach, mentor and develop others

Excellent oral and written communication and interpersonal skills

Sound project/time management skills

Highly developed analytical, problem solving, negotiation and conflict resolution skills

Proficiency with MS Office applications, electronic healthcare records (i.e: Point Click Care),and food service software systems such as Synergy and Meal suite

Demonstrated ability to cultivate a respectful and bias-aware team culture.

Management & Exempt Salary Grade 5

Salary: $99,893 to $124,866 per annum

Conditions of Employment
All applicants are expected to comply with the Region of Durham's Code of Ethics and Code of Conduct Policies throughout the recruitment process. The successful candidate will be required to provide a satisfactory Police Vulnerable Sector Check dated within six (6) months from date of hire. Additionally, tuberculosis screening will be required in accordance with the FLTC Act (O.Reg. 246/22). Proof of education, qualifications and any other job bona fide requirements will also be collected. Finally, compliance with the Mask Fit Testing Program is required and will be coordinated as part of the orientation process.

The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.

The Region of Durham may utilize artificial intelligence to assist in the preliminary assessment of applicant qualifications and submitted materials. These tools are used for the purpose of supporting and enhancing an evaluation by a human decision-maker and any information provided by AI to a human decision-maker is not determinative. Final decisions are made solely by authorized human decision-makers.

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📌 Manager, Food Services (Ontario)
🏢 Durham Region (The Regional Municipality of Durham)
📍 Ontario