Elevate guest experience as a Customer Service Supervisor at Primaris REIT in Orleans, Ontario. Lead a team to deliver exceptional service through strong coaching and creative program management.

The Supervisor of Guest Services at Primaris REIT plays a vital role in enhancing customer satisfaction at Place D’Orleans Shopping Centre. This supervisory position demands excellent interpersonal skills and experience in service delivery management. Responsibilities include training staff, managing social media content, and developing community engagement initiatives to ensure a positive experience for patrons and tenants.

Key Responsibilities:
• Coordinate exceptional service to all guests and tenants
• Hire and train new Guest Services Representatives




• Prepare shift schedules for optimal service
• Oversee social media platforms and marketing events
• Manage Community and Non-Profit bookings

Requirements:
• College diploma or equivalent
• 3-5 years experience in guest services
• Basic PC skills including MS Office Suite
• Knowledge of social media platforms
• First Aid and CPR certifications are an asset

Emphasize your leadership in customer service and operational management to enrich experiences at Primaris REIT.
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📌 Customer Service Supervisor at Primaris (Quebec City)
🏢 Primaris REIT
📍 Quebec City