Join the growing KOG Security family, where you are a person and not just a number! Be part of Ontario’s top-rated security company, providing over 37 years of security excellence in the GTA. We are committed to offering outstanding employment and career development opportunities within the security industry.

Our Values
Integrity, Team Backing & Career Development

WHY WORK FOR US?

We pay higher than the industry standard (after 3 months)

37 Years of Business & The Best Rated Security Company in Ontario!

Medical Perks (Dental + Prescription + Health) for full-time Team Members

Modern Scheduling & Transparent Pay

Pay & Position Advancement: Turn a job into a career with training-based Professional Development

Longstanding, reliable contracts

Entry-level positions for newly-licensed, customer service-oriented Security Professionals

Unlimited Support: Between our Mobile Team, 24/7 Operations Centre and Virtual Concierge, you will never be alone!

position Summary
In this position, you would be responsible for the night processes of the Knights on Guard Operations Centre. Please note this is a mid-level administrative position and one (1) year of security experience is required.

position Responsibilities

Act as the first point of contact for staff, managers, clients and the general public

Assist with scheduling by responding to and amending with Team Member book offs

Operate telephone switchboard for all internal/external calls





Operate radios and monitor check-ins/book-on/offs

Handle mail, courier, drop-off packages, messages, general inquiries

Respond to miscellaneous site issues/situations

Provide mentorship for on-site Team Members and respond to emergencies by calling security back up and/or 911

Ensure consistent implementation of all KOG policies and procedures

Troubleshoot equipment malfunctions and perform basic repairs

Perform dispatch functions when necessary including: operating communication equipment

Requirements

24/7 Availability

Minimum of One year of experience in the security industry required

Eligible to work full-time without restrictions

Previous leadership and supervisory experience

Previous dispatch centre/admin experience is preferred

Excellent customer service and telephone skills

Excellent verbal and written communication

Knowledge of basic security and emergency procedures

Excellent computer application and troubleshooting skills

High comfort level with learning new technology

Proactive, self-motivated, and flexible

The ability to make sound decisions “on the spot”

The discipline to demonstrate tact, discretion & professionalism at all times

Knights On Guard is an inclusive and equitable employer. We consider applicants without regard to race, color, creed, ancestry, origin, sex, sexual orientation, marital status and family status, handicap, or other protected status.

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📌 KOG | OPERATIONS COORDINATOR | FULL-TIME | NIGHTS (Ontario)
🏢 Knights On Guard Security
📍 Ontario