Lead national financial wellbeing initiatives with MaPS as Head of Guidance & Education Operations. Drive impactful services and foster change in financial education and guidance across the UK.

In this pivotal role, you'll spearhead the enhancement of key services aimed at improving financial capability. As part of the new Guidance & Education Systems (GES) directorate, your leadership will ensure the delivery of effective and scalable solutions that meet customer needs. Your experience in operational leadership will be essential to manage complex service delivery across the UK.

Key Responsibilities:
• Oversee the delivery of money guidance services
• Shape and implement operational models for learning and engagement




• Drive continuous improvement and performance standards
• Manage supplier relationships and contracts effectively
• Utilize data and customer feedback for service enhancement

Requirements:
• Proven track record in operational leadership
• Experience with complex service delivery at scale
• Solid background in customer-focused environments
• Ability to manage change and lead diverse teams
• Commitment to fostering a culture of improvement

Shape financial futures across the UK by enhancing guidance and education services with MaPS.
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📌 Head of Guidance Operations at MaPS (Ontario)
🏢 Guardian Jobs
📍 Ontario