Join Gorgias as a Senior Growth Manager and redefine customer lifecycle strategies. You'll enhance on-boarding and activation while driving retention and revenue through conversational commerce.As a key player in this individual contributor role, you will be responsible for the full lifecycle strategy from trial to renewal. Implementing triggered campaigns and collaborating with cross-functional teams, you'll focus on creating meaningful customer experiences. Bring your analytics expertise to elevate ordinary interactions into robust customer relationships fueled by AI technology.Key Responsibilities:
Own end-to-end lifecycle strategy across channels
Develop and launch data-driven triggered campaigns




Establish churn-prevention and retention strategies
Work alongside Product, CS, and Education/Enablement
Collaborate with Marketing Operations for operational excellenceRequirements:
5+ years in customer marketing or lifecycle strategies
Hands-on experience with CRM tools like HubSpot
Ability to analyze product usage data
Proven track record in improving customer experiences
Navigate ambiguity while fostering team alignmentInnovate in the space of AI-driven customer engagement with Gorgias.#J-18808-Ljbffr

📌 Senior Growth Manager At Gorgias Toronto
🏢 Socket.dev
📍 Toronto