Become a Solutions Engineer with EliseAI, where you'll enhance systems that improve housing and healthcare. This hands-on role involves technical support, client interaction, and problem-solving to elevate customer experiences.In the Technical Solutions & Support team, you will serve as a subject matter expert while assisting clients with system functionalities. This position requires strong analytical skills, proficiency in data-driven decision-making, and an empathetic approach to resolving customer issues. A commitment to outstanding service will ensure clients can fully leverage our AI solutions for broader operational efficiency.Key Responsibilities:



- Understand client needs and onboard effectively - Communicate clearly to resolve issues with clients - Investigate and document root causes of problems - Advise on best practices for client system use - Manage and prioritize support requests based on impactRequirements: - Bachelor’s degree in Computer Science or equivalent - 1-3 years in a technical support role - Experience with CRMs like Zendesk - Solid written and verbal communication skills - Willingness to work on-site five days a weekElevate your technical skills while driving significant change in housing and healthcare sectors with EliseAI.#J-18808-Ljbffr

📌 Solutions Engineer At Eliseai (Toronto)
🏢 Elise A.I. Technologies
📍 Toronto