Support Evergreen's mission as a Helpdesk Support Specialist, providing essential IT solutions in our cooperative, nature-immersed Toronto office. Your role will focus on troubleshooting, setup, and user satisfaction.

As a key member of our IT team, you will deliver everyday IT support and maintain our technology infrastructure. Evergreen emphasizes public space transformation and sustainability, making your contributions vital. This full-time role combines technical aptitude with a commitment to user experience, ensuring our staff can perform their best.

Key Responsibilities:
• Provide courteous technical support for staff and events
• Resolve network, software, and hardware issues efficiently
• Maintain helpdesk documentation and ticket tracking




• Facilitate user onboarding and continual training
• Set up necessary technology for meetings and events

Requirements:
• College degree or relevant combination of education
• Proficient understanding of Microsoft products
• Familiar with networking concepts such as DNS
• Effective communicator with all staff levels
• Solid time-management skills for competing demands

Leverage your IT skills at Evergreen to support urban sustainability initiatives and enhance public spaces.
#J-18808-Ljbffr

📌 Evergreen Helpdesk Support Specialist (Ontario)
🏢 Evergreen
📍 Ontario