Date Posted: 08/18/2026
Req ID: 49876
Faculty/Division: Faculty of Pharmacy
Department: Faculty of Pharmacy
Campus: St. George (Downtown Toronto)
Position Number: 00059931
Existing Vacancy: No

About us:
The Leslie Dan Faculty of Pharmacy at the University of Toronto is Canada’s top faculty of pharmacy and ranked among the top in the world. We bring together Canada’s leading scientists, researchers, and educators in the heart of Toronto’s innovation and health research ecosystem. We advance professional pharmacy practice and pharmaceutical science through world-leading education and research and are recognized worldwide for our outstanding scholarship, ingenuity, creativity, and impact.

Our faculty, students, staff, and alumni come together to create a vibrant, collaborative environment rich with possibilities. We are at the forefront of redefining pharmacy’s impact in health care and developing the capacity of pharmaceutical science to pinpoint better therapeutic targets, create new ways of building medications, and ensure medication use is safe and effective. We are committed to achieving inclusive excellence and fostering an environment where each member of our community can achieve their full potential.

Learn more: www.pharmacy.utoronto.ca

Your opportunity:
Based at the Leslie Dan Faculty of Pharmacy, the Discovery Pharmacy (DRx) combines our research, education and innovation excellence to model and evaluate cutting-edge health service delivery. As part of the University of Toronto’s interdisciplinary health care education and research ecosystem, Discovery Pharmacy will provide health care services and programs for the U of T community.

Reporting to the Pharmacist III - Lead, Discovery Pharmacy, the incumbent has responsibility for the day-to-day pharmacy operations, ensuring it is coordinated effectively and efficiently.

The incumbent is responsible for receiving patients incoming to DRx and the main patient facing duty is to serve as wayfinding and orientation.

Your responsibilities will include:

Responding to enquiries within the defined scope of the role and redirecting as appropriate

Resolving minor complaints within the scope of the role and referring larger issues when appropriate

Collecting and passing on referrals according to pharmacists' instructions

Performing routine data entry





Verifying the accuracy and completeness of documents and billing information

Submitting completed claim forms to the appropriate insurance agency

Updating and maintaining patient charts

Following rules and procedural instructions when opening and/or closing work area

Essential Qualifications:

College Certificate in a professional Pharmacy Assistant Program or equivalent or acceptable combination of equivalent education and experience.

Minimum two years of experience as a skilled pharmacy assistant in the community pharmacy setting

Experience with OHIP/ODB and insurance billing practices

Proficient in using pharmacy management software (Kroll system, Pharmaconnect)

Knowledge of PHIPA and ability to maintain strict confidentiality

Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Demonstrated ability to create an inviting and welcoming environment for clients

Strong customer services skills

Strong interpersonal skills and ability to work in a rapid paced environment

Must be accurate and attentive to detail

Ability to work independently and as a team member in a multifaceted environment with frequent interruptions

Proficient in Microsoft Word and Excel and ability to incorporate new and emerging office information technology

To be successful in this role you will be:

Accountable

Approachable

Communicator

Honest

Organized

Team player

Notes:

This is a term position for 12 months, with a possibility of renewal.

Hours of work: Monday through Friday from 9:45 AM to 6:00 PM

Closing Date:
08/27/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 04 -- $50,314. with an annual step progression to a maximum of $64,345.



Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

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📌 Pharmacy Assistant (Ontario)
🏢 University of Toronto
📍 Ontario