Join Felix as a Remote IT Systems Engineer, supporting their innovative digital healthcare platform. Your role blends IT support, SaaS management, and team-oriented technology solutions.

Based in the Greater Toronto Area, Felix prioritizes enhancing patient control in healthcare. This position includes providing robust L1/L2 support, managing user access across various SaaS platforms, and performing hardware troubleshooting. Candidates should excel both independently and as part of a remote team, proficient in multiple IT domains.

Key Responsibilities: • Manage helpdesk tickets and IT support needs • Perform onboarding for current users and offboarding for departures • Oversee system configurations and access permissions • Conduct in office hardware repairs and checks • Maintain accurate documentation for IT operations

Requirements: • 1–3 years of relevant IT experience required • Familiarity with tools like Jira, Kandji, and Google Workspace • Solid customer service and communication skills • Understanding of networking and IT security principles • Local travel within the GTA is necessary

Utilize your IT experience at Felix to transform healthcare technology in Canada. #J-18808-Ljbffr

📌 Remote It Systems Engineer Needed Winnipeg (Canada)
🏢 Doist
📍 Canada