Become a key player at Roche as a Field Service Implementation Representative. Use your expertise in customer support to facilitate healthcare technology installations in Ontario and Quebec.

In this role, you'll engage directly with key hospitals and laboratories, driving the installation and operational success of clinical solutions. Your focus on quality service and technical proficiency will be vital to minimizing disruptions in diagnostics. Expect a travel-intensive role, reflecting Roche’s dedication to innovation and patient care.

Key Responsibilities:
• Execute installations and technical modifications of systems
• Document all service-related activities during operations
• Provide backup for colleagues during absences




• Communicate with national teams on customer insights
• Conduct preventative maintenance and technical support

Requirements:
• Diploma in electronic technology or related field
• Minimum 5 years of field service experience
• Solid customer interaction and IT system skills
• Bilingual in English and French preferred
• Availability for 95% travel commitment

Bring your customer-focused mindset and technical experience to Roche and make a difference in healthcare.
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📌 Field Service Customer Support Representative (Manitoba)
🏢 F. Hoffmann-La Roche
📍 Manitoba