Join TD in Toronto as an IT Operations Analyst focused on Azure Public Cloud. Oversee cloud operations and improve processes while supporting business continuity.

As an IT Operations Analyst, you will play a vital role in managing cloud environments and ensuring operational excellence for TD's public services. An understanding of ITIL processes and solid analytical skills will drive your success in tackling incidents and enhancing service delivery. Your expertise will contribute significantly to team objectives and client satisfaction.

Key Responsibilities:
• Provide around-the-clock support for cloud operations
• Handle P1 to P4 incidents and service requests
• Ensure ultimate customer service through improvement initiatives




• Support documentation creation and process optimization
• Conduct root cause analyses to prevent future issues

Requirements:
• Expert knowledge of Azure services and related technologies
• Demonstrated problem-solving skills in high-performance settings
• Familiarity with scripting languages and configuration management
• Solid understanding of change and incident management
• Availability for off-hours support through on-call rotation

Bring your cloud operations skills to TD to support a leading financial institution.
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📌 IT Operations Analyst, Azure Public Cloud (Ontario)
🏢 TD
📍 Ontario